Accessibility Statement — Man and a Van Services

We are committed to making our Man and a Van and man and van service information accessible to everyone in the local area. This statement explains how we approach inclusive design for our man-&-van listings, booking tools and customer support. Our goal is to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, providing a reliable, usable experience for people with diverse needs across the man-with-van network.

Our content about pickup, delivery and local man and a van options is structured to work well with assistive technology. We use semantic HTML, clear headings, descriptive links and landmark roles to improve screen-reader support and navigation. Where appropriate we provide alternative text descriptions and concise instructions so that users relying on voiceover, NVDA or other screen readers can find and book the right man-and-van service.

To help people who rely on keyboard input, our interfaces for selecting dates, choosing vehicles and confirming bookings are fully operable via the keyboard. Focus order follows a predictable path, focus indicators are visible, and we avoid keyboard traps. These measures make it straightforward for anyone to navigate our man & van pages without a mouse.

We actively test compatibility with common assistive technologies and alternative input devices so that the information about movers, vans and local routes remains accessible. Regular reviews ensure that updates to maps, pricing tables and service descriptions do not introduce barriers for users who need larger text, magnification or speech output.

Key accessibility features include:

• WCAG 2.1 AA targets applied to contrast, text resizing and accessible forms.
• Screen-reader support through ARIA where needed and meaningful link text for each man-and-van route and service card.
• Keyboard navigation across menus, interactive maps and booking forms without requiring pointer input.
• Consistent structure using headings and lists to make moving and relocation options easier to scan and understand.

We combine automated scans with manual testing and real-user checks focused on common tasks: locating a van, comparing service options, and completing a booking. Prioritization of fixes targets the highest-impact issues that prevent task completion on man-and-van pages.

We understand that not all accessibility needs can be anticipated. If you encounter a barrier while using our man-and-van resources, we encourage you to report it so we can provide support and improve the experience for everyone in the man and van area. We take accessibility requests seriously and treat them as an important part of ongoing service quality.

When you report an accessibility issue, we will:

• acknowledge your request and outline next steps;
• assess the reported barrier and propose an appropriate solution;
• implement changes or offer an alternative way to access the same information or service.

Please contact our accessibility team through the contact methods provided on your booking confirmation, account portal or the main contact options listed on our service pages. We do not publish direct contact details here, but we respond to accessibility requests promptly and aim to offer clear, practical resolutions. If you need information in an alternative format, assistance with a booking, or other reasonable accommodations, we will work with you to find a suitable approach.